Community Association Manager-ONSITE

Pinellas County, FL
Full Time
Experienced
Onsite CAM positions available in November & December!  Experienced CAM's only!

Position Summary/Objective – Provides prompt and efficient community association management of the Association.  All aspects of community association management shall be performed in compliance with Florida Statutes and governing documents. Manager shall perform duties as specified in the management agreement between Resource Property Management and the Association and including, but not limited to, the essential duties and responsibilities listed here.    _____________________________________________________________________________________
Minimum qualifications
Education:         High school diploma (HS) or general education degree (GED).
Experience:       Minimum of 2-3 years community association management experience.
License:              State of Florida CAM license.  Valid Florida driver’s license and auto insurance. 
_____________________________________________________________________________________
Core Values
  • Adherence to the core values of Resource Property Management:  Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions.   We value all clients and strive to provide professional and efficient management services at all times. 
Essential Duties and Responsibilities:
  • Assist the board to engage licensed and insured contractors and service providers.  
  • Monitor contractor & service provider performance. 
  • Provide excellent customer service and handle complaints courteously, timely and efficiently. 
  • Return all calls and emails within 24 hours in accordance with the management contract. 
  • Prepare or review all Association correspondence including meeting notices and owner correspondence.  All membership mailings, including but not limited to, Budget Notices and Annual Membership Meeting Notices must be approved in advance by immediate supervisor. 
  • Prepare a board meeting packet for each regular scheduled board meeting.  Package to include written manager’s report, financial report, delinquency update, correspondence, ids, etc.   Ensure packet is distributed to your board a minimum of three days prior to the meeting. 
  • Attend all board and membership meetings as stipulated in the RPM contract.  If the manager is unable to attend, manager is responsible to find coverage for the meeting or to reschedule the meeting with board AND management approval.
  • Utilize Vantaca daily to respond to and create Action Items as needed.
  • Maintain up-to-date Association records & information in Vantaca and Homewise.
  • Monitor expenses and approve invoices for payment in Vantaca timely for each check run.
  • Review monthly financial statements for accuracy and budgetary requirements.  Ensure timely distribution to the board. 
  • Perform property inspections as specified within the management contract.
  • Ensure that violation letters are processed and follow up is timely.
  • Prepare the initial draft of the annual budget based on the specified timeline.  All budgets must be approved by immediate supervisor prior to distribution to the Board.
  • Maintain all Association insurance policies to be in full force and effect in concert with the board and the association’s insurance agent. 
  • Notify board president and, when necessary, all board members of potential issues & concerns.
  • Supervise Direct Reports:
  1. Supervise performance and periodic duties of the on-site staff members. 
  2. Maintain up to date Job Description(s) for all staff members. 
  3. Approve staff’s timecards/timesheets on a timely basis every pay period. 
  4. Evaluate the performance of Direct Reports with HR guidance and approval.
  5. Notify HR of attendance, performance, or other issues immediately.  Assist HR with disciplinary counseling, when necessary.
  • On call 24/7 for the community unless other arrangements have been made.  In the event of a catastrophic event such as FIRE, immediately notify an RPM executive or owner!
  • Immediately report any issues of concerns relating to client discontent relative to the management of the association to executive supervisor or RPM owner.

Competencies
  • Strong written and verbal communication skills
  • Business acumen
  • Customer/Client focus
  • Decision making skills
  • Results driven management
  • Conflict resolution
  • Analytical Thinking for problem solving

Working conditions and Physical requirements
  • Must be able to work under pressure, meet deadlines, while providing exemplary customer service.
  • Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals.
  • Maintain regular, punctual attendance consistent with RPM policies & practices.
  • Must have oral and written comprehension and expression along with speech clarity and recognition.
  • Ability to effectively use computers, telephones, and computer systems.
  • Operating standard office equipment
  • Lift and carry up to 25 pounds
  • Operate a motor vehicle in a safe manner
  • After hours meetings as necessary for board and special membership meeting as per contract
  • On-site property mobility – must be able to do regular property inspections that may require walking the grounds and may encounter rain, hail, wind, dust, fumes, water, potholes, uneven ground surfaces, trip hazards and other weather/environmental conditions outside the control of Resource Property Management and the Association while outdoors.  Normal office conditions while indoors.
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*