Activities Coordinator
St Petersburg, FL
Full Time
Entry Level
Core Values
- Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
- Answer all phone calls. Return all calls and emails within 48 hours. Check voicemail throughout the day.
- Provide excellent customer service to board members, owners/residents courteously, timely and efficiently.
- Resolve problems within the bounds of your authority to ensure customer satisfaction or function as “gatekeeper” and route call to appropriate party at RPM or on-site office.
- Report emergencies to Association Manager or RPM Executive Team Member immediately.
- Utilize One Source for management of the community. Includes updating calendars and reservations. Coordinating the scheduling of fitness classes and pool events.
- Coordinate the communications of the community to include meeting notices via email and posting on building bulletin boards. Generate eblasts to owners.
- Organize and set up the water, cups, coffee, or any other necessary supplies prior to a meeting.
- Process applications for the rooms at the Residents’ Clubhouse. Take clubhouse/social room reservations; make sure all monies and paperwork are handled prior to reservation; post reservation notice; track all reservations on a spreadsheet.
- File association records and purge files annually. Records may NOT be destroyed without board approval.
- Gather waivers from participants as needed.
- Contact maintenance or vendor as needed for upkeep of the Resident’s Clubhouse.
- Order supplies as directed as needed or by management.
- Keep manager informed of all issues. Send manager scanned copies of all event reservations.
- Special projects or other duties that may arise from time to time. Coordinate flexible schedule as needed if presence is required for weekend event.
- Become familiar with, and update Point Brittany cable channel transmissions.
- Work with Communications and Newsletter Committee to finalize the Point Brittany Newsletter. Coordinate advertisers for newsletters (payments, ads, spreadsheet).
- Communication Skills
- Business Acumen
- Customer/Client focus
- Decision Making Skills
- Results Driven Management
- Conflict Resolution
- Must be able to work under pressure, meet deadlines, while providing exemplary customer service.
- Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals.
- Maintain regular, punctual attendance consistent with RPM policies & practices.
- Lift and carry up to 20 pounds
- Must be able to talk, listen, and speak clearly on telephone.
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