Sr Admin Assistant

Pinellas County, FL
Full Time
Experienced
Minimum Qualifications
Education:       High school diploma (HS) or general education degree (GED),
                       Florida Cam License (a plus) and  a Valid Florida Driver’s license required.

Experience:     3+ years of senior level administrative assistant experience.
  • Experience in banking and financial operations, including handling bank statements, loan processing, tax payments, CD management, and compliance with banking regulations is a plus
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Core Values:

Adherence to the core values of; honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value our employees and seek to provide a healthy work-life balance to help ensure that we provides professional, efficient management services to our clients.   

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  • Screen all calls and assist callers when possible
  • Schedule appointments and maintain calendars
  • Provide comprehensive administrative support to leadership, including coordination of communications, projects, and deliverables
  • Assist, route, and escalate calls from owners, board members, contractors, and prospective clients to ensure timely resolution and customer satisfaction
  • Respond to voicemail messages and emails within 24 hours
  • Field escalated incoming complaint calls
  • Report emergencies to the appropriate manager immediately
  • Assist with planning and coordination of special events, seminars, and team-building activities
  • Assist with special projects or research as needed
  • Communicate status updates on prospective clients and renegotiated management agreements for existing clients
  • Prepare marketing correspondence, management agreements, letters, and proposals for prospective clients
  • Track, monitor, and maintain records on all legal matters
  • Track annual requirements such as pool permits, elevator certificates, 55+ compliance, and annual/budget meeting notices
  • Prepare meeting materials and supplies for presentations and set up conference rooms as needed
  • Coordinate, compile, and distribute After Hours On-Call Roster and maintain after-hours scheduling updates
  • Monitor managers’ voicemail and assist with out-of-office communications when needed
  • Inform owners of building maintenance issues and coordinate service requests with vendors as directed
  • Contact vendors for services and supplies; troubleshoot office equipment and arrange service when necessary
  • Monitor and replenish office supplies, RPM-branded materials, and conference room needs; track monthly office charges for proper client billing
  • Process sales and lease applications in a timely manner
  • Audit check requests and Board meeting minutes companywide to ensure consistency and accuracy
  • Train, support, and provide ongoing guidance to Administrative Assistants and Receptionists; provide receptionist coverage as needed.
  • Oversee Stevens & Stevens storage orders and authorize/sign order forms
  • Add/remove association and staff codes from office machines
  • Occasional travel between offices
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Competencies


•           Strong communication and interpersonal skills
•           Effective problem-solving and decision-making abilities
•           Excellent leadership and team management skills
•           Attention to detail and accuracy
•           Conflict resolution and negotiation skills
•           Computer proficiency, including HR software and systems
  • Always maintain confidentiality regarding executive team.
•           Ability to multitask and prioritize tasks effectively
•           Ability to adapt to changing company trends and practices
•           Ability to build & maintain positive relationships with co-workers and clients
•           Ability to think strategically and contribute to overall organizational goals
Working Conditions, Physical and Other Requirements

•           Ability to safely & successfully perform the essential job functions consistent with                               procedures, handbooks, training, and safety manuals
•           Ability to maintain regular, punctual attendance consistent with policies
•           Must be able to lift and carry up to 20 pounds
•           Must be able to speak clearly and hear
•           Frequently required to stand, walk, sit, reach with hands/arms and type correspondence
•              Occasionally required to stoop, crouch, or kneel


 
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