Residents Club/Recreation Assistant
St Petersburg, FL
Full Time
Mid Level
Core Values
Core Duties, Responsibilities and Essential Functions
- Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
- Communication Skills
- Business Acumen
- Customer/Client focus
- Decision Making Skills
- Results Driven Management
- Conflict Resolution
- Marketing
- Event Planning
- Must be able to work under pressure, meet deadlines, while providing exemplary customer service.
- Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals.
- Maintain regular, punctual attendance consistent with RPM policies & practices.
- Lift and carry up to 20 pounds
- Must be able to talk, listen, and speak clearly on telephone.
Core Duties, Responsibilities and Essential Functions
- Answer all phone calls. Return all calls and emails within 24 hours. Check voicemail throughout the day.
- Update and respond to Resident’s Club Voicemail. The message should be updated each season and holiday and voicemails
- Provide excellent customer service to board members, owners/residents courteously, timely and efficiently.
- Coordinate events and social activities at The Residents’ Club.
- Report emergencies to General Manager or building manager immediately.
- Utilize Vantaca for management of the community. Includes updating calendars and reservations. Coordinating the scheduling of fitness classes and pool events.
- Coordinate the communications of the community to include meeting notices via email and posting on building bulletin boards. Generate eblasts to owners.
- Organize and set up the water, cups, coffee, or any other necessary supplies prior to a meeting.
- Process applications for the rooms at the Residents’ Clubhouse. Take clubhouse/social room reservations; make sure all monies and paperwork are handled prior to reservation; post reservation notice; track all reservations on a spreadsheet.
- File association records and purge files annually. Records may NOT be destroyed without board approval.
- Gather application forms and waivers from participants as needed. Provide management with copies of all application forms.
- Contact maintenance or vendor as needed for upkeep of the Resident’s Clubhouse.
- Order supplies as directed as needed or by management.
- Special projects or other duties that may arise from time to time. Coordinate flexible schedule as needed if presence is required for weekend event.
- Become familiar with, and update Point Brittany cable channel transmissions.
- Work with Communications Committee to finalize the Point Brittany Newsletter. Core Values
- Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
- Competencies
- Communication Skills
- Business Acumen
- Customer/Client focus
- Decision Making Skills
- Results Driven Management
- Conflict Resolution
- Marketing
- Event Planning
- Working conditions and Physical requirements
- Must be able to work under pressure, meet deadlines, while providing exemplary customer service.
- Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals.
- Maintain regular, punctual attendance consistent with RPM policies & practices.
- Lift and carry up to 20 pounds
- Must be able to talk, listen, and speak clearly on telephone.
Core Duties, Responsibilities and Essential Functions
- Answer all phone calls. Return all calls and emails within 24 hours. Check voicemail throughout the day.
- Update and respond to Resident’s Club Voicemail. The message should be updated each season and holiday and voicemails
- Provide excellent customer service to board members, owners/residents courteously, timely and efficiently.
- Coordinate events and social activities at The Residents’ Club.
- Report emergencies to General Manager or building manager immediately.
- Utilize Vantaca for management of the community. Includes updating calendars and reservations. Coordinating the scheduling of fitness classes and pool events.
- Coordinate the communications of the community to include meeting notices via email and posting on building bulletin boards. Generate eblasts to owners.
- Organize and set up the water, cups, coffee, or any other necessary supplies prior to a meeting.
- Process applications for the rooms at the Residents’ Clubhouse. Take clubhouse/social room reservations; make sure all monies and paperwork are handled prior to reservation; post reservation notice; track all reservations on a spreadsheet.
- File association records and purge files annually. Records may NOT be destroyed without board approval.
- Gather application forms and waivers from participants as needed. Provide management with copies of all application forms.
- Contact maintenance or vendor as needed for upkeep of the Resident’s Clubhouse.
- Order supplies as directed as needed or by management.
- Special projects or other duties that may arise from time to time. Coordinate flexible schedule as needed if presence is required for weekend event.
- Become familiar with, and update Point Brittany cable channel transmissions.
- Work with Communications Committee to finalize the Point Brittany Newsletter.
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